Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Use of our Products

Items Produced for Educational Institutions:

The items we produce directly for educational institutions are to only be distributed by an authorized member of the insitution and are not to be purchased directly by students. Should you need a replacement diploma or additional copy please contact the school directly. In the future we will allow home school students to puchase directly with an authorization code from the school.

Novelty Products:

The novelty items we produce are intended for personal use only and can not be used as real documents under any circumstances. They should not be used for any purpose that is unlawful or illegal. DC&G, its parents, subsidiaries, affiliates, officers and employees cannot be held responsible for use of our product in any unlawful way. You accept full responsibility and assume all risk and consequences for any misuse of our products.

Ordering Hours and Turnaround Times

You may order 24 hours a day, 7 days a week. All turnaround times are based on business days, Monday through Friday and exclude all national and federal holidays. Order turnaround time starts when you complete your order and all information has been verified. We can not begin an order if the order is incomplete or unpaid. Our policy is to ship all orders ordered before 4PM EST M-F the same day. Any orders placed after 4PM EST M-F will ship the next business day. Orders placed on weekends and holidays will ship the on the next available business day . Please note that if your order has errors , your order status will be changed to "On Hold " and your turnaround time will be reset until we are able to contact you and make the needed corrections.

Order Changes Changes

Orders that have not yet shipped can be altered with a correction and or reprint fee of $20.00 to $40.00 per document but may delay your order ship date. Changes to order after shipping will require the correctio fee plus shipping.

Cancelationselations

You may cancel an order for any reason at any time prior to the item shipping. Orders that have already began production but not shipped may be canceled but are subject to a $40.00 production/cancelation fee. Orders that have shipped may not be canceled.

Accurate Information rmation

The success of your order depends on the information you provide us. Please verify all spelling and make sure the information provided is 100% correct before submitting the order. You must provide valid contact information, including: Billing Address, Shipping Address, Phone Number and Email address in order for us to complete your order on time. If we are unable to reach you to correct errors your order will be delayed. Please make sure you have added the "diplomareplacements.com" domain to your safe list to ensure our emails are not received as spam or blocked as junk mail..

Refund Policyd Policy

All Sales Are Final. No refund will be issued after the order has been printed. 1. Errors on Our Part: You have 5 days from the time you receive your document(s) to verify their content and notify us of an error in content or spelling which was caused by an oversight on behalf of DiplomaReplacements.com. We will immediately replace and ship the corrected document to you at no cost. 2. Errors on Your Part: You have 5 days from the time you receive your document(s) to verify their content and notify us of any errors. We will correct your mistakes and re-ship the document(s) to you for a correction and reprint fee of $20.00 plus applicable shipping fees. How to start a correction request: All requests for corrections must be made in writing via email to our support department. You must include: Order Number, First and Last Name and Corrections Requested. Important: Any corrections requested after 30 days will require a complete re-order of the product as the original files will have been discarded. We do not provide reprints, repairs or refunds on documents solely because they should have been "more realistic". Please research your purchase before hand to ensure you receive novelty documents that satisfy your needs. We will work with you to make sure you are very satisfied with your items but all sales are final.

ShippingShipping

Each order ships via FedEx so it maybe tracked along the way and guarantee delivery (PO Boxes ship via USPS and therefore shipping is not guaranteed. If you want to track your package and guarantee delivery do not use a PO Box). The return address on your shipment will show Digital Color. Once a package has shipped, DiplomaReplacements.com will not be responsible for late or damaged packages as this is out of our hands. Delivery dates provided by the shipping carriers are not guaranteed and may include extra transit time in case of unforeseen delays such as weather, failure of the carrier to find the delivery location or inability for someone to sign for the package. No refund on shipping charges will be made on any job once it has shipped. Any claims related to shipping loss must be sent directly to the shipping provider. Somel packages will require a signature at time of delivery.

Indemnificationfication

Purchaser agrees to indemnify and hold DiplomaReplacements.com, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Purchaser’s use of the Service, the violation of this Agreement, or infringement by Purchaser, or other user of the Service using Purchaser’s computer, of any intellectual property or any other right of any person or entity.

Restrictionsrictions

We respect the intellectual proprety of others and therefore do not reproduce material under copyright or trademark. Our novelty replications may mimic the original design but must contain some changes to satisfy any copyright restrictions.

We do not reproduce actual signatures of officals but do offer our documents with realistic names and signatures or blank for you to fill in later.

We take homeland security serious and do not produce items for customers in certain locations such as Belarus, Cuba, Iran, Iraq, Libya, Myanmar, North Korea, South Yemen, the Sudan, Syria and Zimbabwe.

We are not a diploma mill, we offer diploma printing directly to educational institutions and novelty diplomas to our other customers. No proof of accreditation is offered nor do we provide any verification services, this is provided by the educational instiutions.

We do not offer any medical or law related degrees or transcripts. Any requests for degrees related to the military, public service, public transportation or that may jeopardize our nations security will be refused.

Blacklist

Certain Schools or Universities may not be available due to requests from these organizations to not produce novelty versions of their documents. School officials who wish to be added to our blacklist should submit their request via email and we will add them to our do not do list.